Refund Policy
Effective Date: 18th Mar 2025
At Indiavita, we prioritize transparency in our transactions. Please read our Refund Policy carefully before making a purchase.
1. No Refunds After Packing
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Once an order is processed and packed for shipment, it cannot be cancelled or refunded.
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We strongly advise reviewing your order details carefully before confirming the purchase.
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If you need to modify or cancel your order, please contact us before it enters the packing stage.
2. Refund Eligibility
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Refunds are only applicable in the rare event that the product is out of stock or unavailable after placing an order.
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If such a situation occurs, we will notify you and process a full refund to your original payment method.
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No refunds will be provided for incorrect orders, change of mind, or dissatisfaction after the product has been packed.
3. Exceptions for Damaged or Defective Products
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If you receive a damaged or defective product, you must report it within 24 hours of delivery.
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Please email [Your Support Email] with your order details and clear images of the damaged item.
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Our team will assess the claim and may offer a replacement if the damage is verified.
4. Contact Us
For any inquiries regarding this policy, please reach out to us: 📧 Email: team@freshboxagro.com
📍 Address: Chennai, India
📞 Phone: +91-9345055230
By purchasing from [Your Business Name], you acknowledge and agree to this Refund Policy.