AI receptionist for clinics

Your clinic never misses another patient.

IndiaVita answers every phone call and WhatsApp message, books appointments against your doctors' real availability, runs the live token queue, chases follow-ups and bills patients — all from one calm dashboard your team already understands.

Live in a weekPer-clinic data isolationEnglish & Hindi

24/7
Reception cover
< 2s
Call pick-up
38%
Fewer no-shows
9 hrs
Saved per week

Today at the clinic

Sunrise Family Clinic

AI online

24

Appointments

7

In queue

12

AI calls

  • 09:30Aakash MenonDr. Rao · Root canalConfirmed
  • 10:15Keshav IyerDr. Nair · CleaningChecked in
  • 11:00Priya SharmaDr. Rao · ConsultationBooked by AI

Built for

Dental clinicsGeneral practiceDiagnosticsMulti-specialityClinic chains

The front desk problem

Most clinics lose patients before they ever sit down

A ringing phone during a procedure, a WhatsApp message read at 9 pm, a reminder nobody sent. IndiaVita closes each of those gaps.

Today

Calls ring out while staff are with patients

With IndiaVita

Every call answered in under two seconds

Today

Double bookings and clashing doctor hours

With IndiaVita

One availability engine that can't clash

Today

Manual reminder messages, one by one

With IndiaVita

Confirmations and reminders sent automatically

Today

No idea where the month's revenue came from

With IndiaVita

Live analytics by channel, doctor and service

Every channel, one brain

Phone, WhatsApp and web booking that always agree

Three front doors into your clinic, all reading and writing the same calendar. Whatever a patient uses, the answer is identical.

Voice AI receptionist

Answers every ringing line in a natural voice, understands the request and books it — no hold music, no missed call.

  • Picks up on the first ring, day or night
  • Books, reschedules and cancels live
  • Escalates emergencies to your team instantly

WhatsApp front desk

Patients chat the way they already do. The assistant replies in seconds and your staff can take over any conversation.

  • Official WhatsApp Business number
  • Confirmations, reminders and recalls
  • One-tap human takeover from the inbox

Self-serve web booking

A clean public booking page tied to the same availability engine, so the calendar can never be double-booked.

  • Real doctor hours, breaks and holidays
  • Service durations and buffer time
  • Works without a patient account

How it works

Live in four steps, without changing how your clinic runs

01

We set your clinic up

Doctors, services, working hours, breaks and holidays are loaded in an onboarding wizard — usually in a single afternoon.

02

Your numbers get connected

Your phone line and WhatsApp Business number point at the assistant. Patients keep calling the number they already know.

03

The assistant starts working

Calls and messages are answered instantly, appointments land straight in the calendar with a six-digit reference.

04

Your team stays in control

Staff watch every conversation live, take over whenever they want, and see the whole day on one dashboard.

The platform

Everything the clinic runs on, in one place

No more juggling a booking app, a spreadsheet, a billing tool and three WhatsApp accounts.

Smart appointments

Month calendar and day list with status colours, one-tap check-in and approvals.

Availability engine

Working hours, breaks, holidays and buffers — double-booking is impossible.

Live token queue

Real-time tokens for walk-ins and arrivals, visible on every screen at once.

Patient records

Timeline, visits, documents and notes in one profile per patient.

Doctors & services

Per-doctor schedules, service catalogue, durations and pricing.

Follow-ups & recalls

Automatic six-month recalls, post-treatment checks and win-back nudges.

Invoices & payments

Generate invoices from appointments and collect online in your currency.

Reports & analytics

Revenue, occupancy, no-shows, channel mix and doctor performance.

Automations

Reminder rules, escalation paths and webhooks into the tools you use.

Notification centre

Every booking, escalation and payment surfaced where staff will see it.

Audit log

Who did what, when — a complete, exportable trail for every record.

Multi-clinic control

Super Admin creates clinics, staff logins and roles with strict isolation.

What changes

A calmer front desk and a fuller calendar

Clinics running IndiaVita recover the appointments that used to slip away after hours, and reclaim the mornings their staff spent on the phone.

100%

Calls answered, including nights and Sundays

38%

Reduction in no-shows after automated reminders

9 hrs

Front-desk hours returned to patient care weekly

3x

More bookings captured outside clinic hours

Live queue

Reception, without the crowd

A-12Now servingDr. Rao · Room 2
A-13CalledPlease proceed to Room 1
A-14WaitingApprox. 10 min
A-15WaitingApprox. 18 min

Tokens update in real time on every screen in the clinic.

Loved by clinic teams

What clinics say after the first month

We stopped losing evening calls entirely. The assistant books them and the calendar is already correct when we open in the morning.
Dr. Ananya RaoSmilecare Dental, Bengaluru
Our front desk used to spend the whole morning on the phone. Now they spend it with patients standing in front of them.
Dr. Vikram ShahShah Multispeciality, Ahmedabad
No-shows dropped noticeably after the WhatsApp reminders went live, and the token screen ended the crowding at reception.
Meera KrishnanClinic Manager, Chennai

Trust & control

Patient data stays yours, and stays separate

Access is enforced at the database, not just in the interface. Staff see only their own clinic, and every action is written to an audit trail.

Row-level isolation

Each clinic's records are walled off in the database itself.

Role-based logins

Owner, manager, doctor and front-desk permissions.

Full audit log

Every create, edit and cancellation is recorded.

Admin-issued accounts

No open sign-ups — logins are created for you.

Pricing

One-time payment, no monthly bills

Pay once and it's yours. Every plan includes onboarding, your clinic's own dashboard and unlimited patient records — no subscriptions, no per-call surprises.

Single doctor

Starter

Everything a solo practice needs to stop missing patients — one payment, yours forever.

₹29,999one-time

  • 1 doctor, 1 location
  • WhatsApp front desk
  • Appointments & live tokens
  • Automatic reminders
  • Email support
Most popular

Clinic

The full operating system for a busy multi-doctor clinic — pay once, own it for life.

₹59,999one-time

  • Up to 8 doctors
  • Voice AI + WhatsApp + web booking
  • Follow-ups, recalls & campaigns
  • Invoices, payments & reports
  • Priority support & onboarding
Multi-location

Group

For chains and hospitals running several branches at once.

Custom

  • Unlimited doctors & locations
  • Super Admin with per-clinic isolation
  • Custom automations & integrations
  • Dedicated success manager
  • Onboarding for every branch

Prices shown are indicative for Indian clinics and exclude taxes. Talk to us for a quote tailored to your practice.

Questions

Everything clinics ask us first

Do patients know they are talking to an assistant?+

It introduces itself as your clinic's assistant and speaks naturally. Anything sensitive, urgent or unusual is handed to a human straight away.

Can my staff take over a conversation?+

Yes. Every call and chat is visible live in the inbox, and one tap moves it to a person. The assistant steps back until you hand it control again.

What happens to our existing phone number?+

You keep it. We route it to the assistant, so patients dial exactly the number printed on your board and cards.

Which languages are supported?+

English and Hindi today, with regional Indian languages rolling out. The assistant follows the language a patient starts in.

Is our patient data kept separate from other clinics?+

Yes. Every record is tied to your clinic, and access rules are enforced in the database itself — no other clinic can read a single row.

How long does setup take?+

Most clinics are live the same week. Doctors, services and hours go in through a guided wizard, then we connect your numbers.

Give your clinic a receptionist that never sleeps.

Dental clinics first. General clinics, hospitals and diagnostics coming next.