Privacy Policy

Effective Date: 18th Mar 2025

Welcome to FreshboxAgro Company. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase products, or interact with us.

1. Information We Collect

a. Personal Information

When you register, place an order, or contact us, we may collect:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely through third-party providers)

b. Non-Personal Information

We may also collect non-identifiable information such as:

• IP address

• Browser type

• Device information

• Website usage data

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders

• Provide customer support

• Improve our website and services

• Send updates, promotions, or important notifications

• Prevent fraud and ensure secure transactions

3. How We Protect Your Information

We implement security measures to safeguard your personal data, including:

• Secure Socket Layer (SSL) encryption

• Compliance with PCI-DSS for payment security

• Restricted access to personal data within our team

Despite these measures, no method of transmission over the internet is 100% secure. We encourage customers to use strong passwords and protect their account details.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

• Service providers (e.g., payment processors, shipping companies)

• Legal authorities when required by law

• Business partners for order fulfillment and customer service

All third-party partners are obligated to maintain confidentiality and security standards.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to: ✅ Access, update, or delete your personal information
✅ Opt-out of marketing emails by clicking "Unsubscribe"
✅ Request a copy of the data we hold about you

To exercise these rights, contact us at [Your Contact Email].

7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated "Effective Date."

8. Contact Us

For any privacy-related questions or concerns, reach out to: 📧 Email: team@freshboxagro.com
📍 Address: Chennai, TamilNadu
📞 Phone: +91-9345055230

This Privacy Policy complies with India’s Information Technology Act and GDPR (if applicable).